Content strategist · brand, retention & growth

Shivangi Pandey.

I plan, write and grow content that has to perform: YouTube scripts and retention, lifecycle and CRM, brand voice and social. Over four years across exam-prep, fintech and ecommerce, doing the strategy and the hands-on work both.

Delhi, India helloshivangipandey@gmail.com FinTech · EdTech · Ecommerce · Consumer Tech
Shivangi Pandey
1,600+

Content assets shipped

Video, blog, email, web, CRM and PR across 18 months at Physics Wallah.

Shivangi Pandey
25%+
Engagement & retention lift · Physics Wallah
11.5%
Peak push CTR · CashKaro
100K+
Views on freelance scripts

About

I learned content where it is hardest to fake. My first scripts were for exam-prep channels on YouTube, where a wrong fact is public within the hour and the retention graph names the exact line that lost the audience. That is where I built the habit I still work by: know what a piece is for, ship it, read the numbers, make the next one sharper.

Since then I have worked across the whole content chain. At Physics Wallah I marketed to a national learner base and moved engagement and retention with structured testing. At CashKaro I wrote brand and retention copy across push, WhatsApp, email and in-app, where every line had to earn a click or a sale. At CodeYogi Foundation I built the brand voice and social presence from zero, and I run all of it.

Day to day I set the positioning and the calendar, write the hook and the script, run the lifecycle that brings people back, and read the dashboard that says what worked. I work AI-native: I draft with prompts, automate the repetitive parts, and treat each piece as something to test rather than just publish.

“She turns metrics into stories you can’t scroll past.”Siddhanta Agnihotri, Founder, Study Glows

Experience

2020 – present
Jun 2026 – now
Social Media Manager · CodeYogi Foundation

Built the brand voice and social presence from zero. Four platforms run end to end, plus founder-led and fundraising content.

Oct 2024 – Jun 2026
Senior Associate, Brand & Retention · CashKaro

Lifecycle and CRM across push, WhatsApp, email and in-app. Held 5.5–7.2% WhatsApp CTR and 3.5–11.5% push CTR through testing.

Apr 2023 – Oct 2024
Marketing Associate, Brand & Content · Physics Wallah

1,600+ assets in 18 months and a 25%+ lift in engagement and retention from A/B testing. Star Performer of the Quarter, twice.

Nov 2021 – Mar 2023
Freelance Content Writer & Researcher · Study Glows

Scripts and SEO content delivered across education clients.

2020 – 2021
Freelance Scripts · StudyIQ, PW OnlyIAS, SSBCrack Exams

YouTube scripts for large exam-prep channels, with 100K+ views.

Services

Content strategy & planning

Audience-first systems mapped to the funnel, from positioning to a calendar that moves metrics.

Outcome-driven

Lifecycle & retention

Push, WhatsApp, email and in-app journeys built to compound. Segmented, not sprayed.

Outcome-driven

Performance copywriting

Hooks, CTAs and long-form copy benchmarked against CTR, conversion and revenue.

Outcome-driven

Campaign & GTM

End-to-end go-to-market: narrative, channel mix, asset stack and the launch motion.

Outcome-driven

AI-driven systems

Prompt frameworks, agentic workflows and gen-AI pipelines that lift output without lifting cost.

Outcome-driven

Conversion & experimentation

Hypothesis, A/B test, ship, learn. A loop that runs until the numbers cooperate.

Outcome-driven

Toolkit

CleverTapMoEngageWebEngageGupshupRoutePower BIGoogle AnalyticsExcelChatGPTClaudeRunway MLElevenLabsVeo 3WordPressCanvaNotion

Education

B.Tech, Civil Engineering Dr. Shakuntala Mishra National Rehabilitation University, Lucknow · 2018–2022 · CGPA 7.5

Certifications

HubSpot Content Marketing Content Marketing · Great Learning Prompt Engineering · Great Learning Advanced Copywriting · Udemy Google Analytics · Google Social Media Marketing · LinkedIn
ExperimentsAI-generated video experiments
  • Product filmAI-generated brand video
  • Flipkart salePerformance campaign film
  • Festive saleAI-generated short
  • Birthday invitationAI-generated video
See the samples ↗